Ernst Guckel

57 Beth Lane ∙ Hyannis, MA 02601 ∙ (508) 245-2032 ∙ info@guckel.com

 

Strengths and Skills

Individual with 10+ years of PC experience and strong customer service skills. Proficient in network installations and PC maintenance for small office environments. 

Knowledge in computer hardware, software, and Visual Basic for Applications.  One who is motivated, productive, has impeccable attention to detail and dependable.

 

Certifications

Techskills, Charlotte, NC Anticipated Graduation 2009

Working towards MCITP: Enterprise Administrator

 

CompTIA A+ IT Technician (Certified)

·         Identify the names, purposes and characteristics of computer components

·         Install, configure, repair, optimize, troubleshoot components, software, basic networks and operating systems

CompTIA Network+ (Certified)

·         Describe the features and functions of networking components

·         Possesses the knowledge and skills needed to install, configure and troubleshoot basic networking hardware, protocols and services

Microsoft Certified Professional MCP (Certified)

·         Implement and conduct administration of  resources

·         Implement, manage, monitor, and troubleshoot hardware devices and drivers

·         Monitor and optimize system performance and reliability

·         Configure and troubleshoot the desktop environment

Microsoft Certified System Administrator MCSA (Certified)

·         Manage Users, Computers, and Groups (Active Directory)

·         Manage and maintaining access to resources

·         Manage and implement Disaster Recovery

·         Implement, manage, and maintain IP Addressing, Name Resolution, and Routing and Remote Access (DHCP, DNS and RRAS)

·         Maintain a network infrastructure

Cisco CCNA (In Progress)

·         Configure, verify, and troubleshoot basic router,  switch with VLANs, and interswitch communication operations on Cisco devices

·         Implement an IP addressing scheme and IP Services to meet network requirements in a medium-size Enterprise branch office network

·         Implement, verify, and troubleshoot NAT in a medium-size Enterprise branch office network

 

Experience

EMG Computer Consulting (1992-Present)

·         Worked with clients towards office automation with tools such as network design, centralized storage, and database implementation. 

·         Whole office solutions included PC repair and maintenance, consulting, and training.

·         Custom database design that includes Inventory Control, Sales Tracking, Crew Scheduling and Employee Data Management

Housing Solutions, Inc. (2003-2004)

·         Customer service, administrative duties, PC support, and database design

Education

Techskills, LLC (2008-Present)

·         Currently enrolled working towards a certification in MCITP: Enterprise Administrator

·         4.0 GPA

 

Fishburne Military (1988-1990)

·         High school honors

·         Graduated 3rd in class

·         Battalion Operations officer, 1st LT