Ernst Guckel
57
Beth Lane ∙ Hyannis, MA 02601 ∙ (508) 245-2032 ∙ info@guckel.com
Strengths and Skills
Individual with 10+ years of PC
experience and strong customer service skills. Proficient in
network installations and PC maintenance for small office environments.
Knowledge
in computer hardware, software, and Visual Basic for Applications. One who is motivated,
productive, has impeccable attention to detail and dependable.
Certifications
Techskills, Charlotte, NC Anticipated
Graduation 2009
Working towards MCITP: Enterprise Administrator
CompTIA A+
IT Technician (Certified)
·
Identify the names, purposes and
characteristics of computer components
·
Install, configure, repair, optimize, troubleshoot
components, software, basic networks and operating systems
CompTIA
Network+ (Certified)
·
Describe the features and functions of
networking components
·
Possesses the knowledge and skills needed to
install, configure and troubleshoot basic networking hardware, protocols and
services
Microsoft Certified Professional MCP (Certified)
·
Implement and conduct administration of resources
·
Implement, manage, monitor, and troubleshoot
hardware devices and drivers
·
Monitor and optimize system performance and reliability
·
Configure and troubleshoot the desktop
environment
Microsoft Certified System Administrator MCSA (Certified)
·
Manage
Users, Computers, and Groups (Active Directory)
·
Manage
and maintaining access to resources
·
Manage
and implement Disaster Recovery
· Implement, manage, and maintain IP Addressing, Name Resolution, and Routing and Remote Access (DHCP, DNS and RRAS)
·
Maintain a network infrastructure
Cisco CCNA (In Progress)
·
Configure,
verify, and troubleshoot basic router,
switch with VLANs, and interswitch
communication operations on Cisco devices
·
Implement an IP addressing scheme and IP
Services to meet network requirements in a medium-size
·
Implement, verify, and troubleshoot NAT in a
medium-size
Experience
EMG Computer Consulting (1992-Present)
·
Worked with clients towards office automation
with tools such as network design, centralized storage, and database
implementation.
·
Whole office solutions included PC repair and
maintenance, consulting, and training.
·
Custom database design that includes
Inventory Control, Sales Tracking, Crew Scheduling and Employee Data Management
Housing Solutions, Inc. (2003-2004)
·
Customer service, administrative duties, PC
support, and database design
·
Currently enrolled working towards a
certification in MCITP: Enterprise Administrator
·
4.0 GPA
Fishburne Military (1988-1990)
·
High school honors
·
Graduated 3rd in class
·
Battalion Operations officer, 1st
LT